Priority1

YOUR CARGO ALWAYS FIRST

LAN CARGO introduces Priority1, a new product specially tailored for your most urgent shipments.

With Priority1, LAN CARGO guarantees that your shipment will be 100% confirmed on the first available flight at the time of booking.

With Priority1 and the unique network that only LAN CARGO can offer, your shipment will always be first.

Our commitment

• Priority1 guarantees that your shipment will be boarded on the first available flight to the intended destination from the ETD committed at the time of booking.
• In the unlikely event that your shipment it is not moved according to our commitment, a 50% discount will apply and your shipment will be flown on the next flight.

Features

• Highest boarding priority.
• Shipment 100% confirmed on the first available flight.
• Money back guaranteed (50% discount will apply and your shipment will be flown in the next available flight).

Conditions

• Available only on freighter flights.
• Available only for direct routes.
• Available for general cargo, dangerous goods, and courier, subject to applicable regulation.
• For shipments departing from offline stations, the service guarantee applies from the moment the cargo arrives to one of LAN CARGO’s eligible hub(s)*.
• Due to the flexibility and broad coverage of our network, your booked flight might change its flight number or its estimated time of departure.

* Please contact your local LAN CARGO office for details concerning hub eligibility.