Courier

Our Courier service offers priority shipping on our flights, as well as fast and efficient reception at origin and delivery at destination.

Courier Service Characteristics

• Airport to airport service.
• Internet tracking of your shipment available through our E-tracking
• Highest priority shipping.
• Express reception at origin and delivery at destination.
• Reception Cutoff time: 120 minutes before flight departure.
  • Exceptions to Cut off time:
    • Bogota: Does not accept export Courier consignments.
    • New York, Miami, Quito, Guayaquil: 180 minutes (3 hours).
    • Santiago: 90 minutes to any destination, except Miami, which requires a minimum of 130 minutes.
• Weight limit: Up to 110 lb. (50 kg.) per piece.
• Volume weight: Up to 220 lb. (100 kg.) per piece.
• Maximum dimension per side: The sum of the 3 dimensions (Length+Width+Height) should not exceed 100 in. (254 cm.).
• Length: 94 in. (239 cm.).
• Width: 58 in. (147 cm.).
• Height: 62 in. (157 cm.).

Reservations and Air Waybill (AWB)

When making the reservation, please make sure to indicate that it is for Courier service. Additionally, the “Handling Information” box of the AWB must specify that it is a Courier consignment. Otherwise, it will be handled under our Standard service for general shipments.

Restrictions:

Live Animals Special handling shipments Human remains Dangerous Goods (DGR) and Valuables	Not accepted as Courier. Exceptions DGR: UN1845 – UN3373 – UN2814 – UN2900. Please contact the local LAN CARGO office for further information.
Liquids or fragile shipments	Only accepted outside the courier bag and with an individual AWB (not consolidated). These shipments must comply with adequate packaging for their type of product.
Perishables	Only accepted outside the courier bag.
Unclassified samples of dangerous goods, packed with Dry Ice (UN1845)	Only accepted outside the courier bag and with an individual AWB (not consolidated). Shipping will be subject to flight availability and approval by the Dangerous Goods area.

Note: Articles that are prohibited by law, international regulations, or any national regulation of the State of origin, transit, or destination of the shipment will not be accepted as Courier.

For specific information regarding our Courier service in any particular country, please contact our local offices.