LAN CARGO first Latin American airline to implement e-freight.
Santiago, June 9th, 2010
LAN CARGO is the first Latin American airline, and one of the pioneer airlines worldwide, that
will provide cargo transportation services using the innovative e-freight system.
This initiative, promoted by the International Association of Air Transportation (IATA), allows
an air cargo shipment to be fully processed electronically without the need to use any printed
documents.
The program is similar to issuing
e-tickets for passenger flights, and uses online messages that are automatically
generated. This way, the process is considerably simplified, the time required for each step
in the supply chain is reduced, and the information obtained is more accurate and consistent.
The use of this new technology will also make an important contribution to the conservation of
the environment by allowing a more ecological operation through the saving of almost 7,800 tons of
paper each year.
This program will be gradually implemented on routes operated by LAN CARGO.
"We are the first LatinAmerican airline to use this innovative way to process cargo and in doing
so are collaborating with IATA as one of the promoters and developers of the project. This
will bring important benefits to our clients, providing them with a faster and more convenient
service through the use of simple and efficient processes, reinforcing the fact that we are at the
cutting edge in the use and implementation of new technologies that allow us to deliver the best
service," said Cristian Ureta, CEO, LAN CARGO.
LAN CARGO and the Arturo Merino Benitez International Airport in Santiago were chosen by IATA to
lead the application of this program in Latin America. Chile is the first country in the
region to use the system already implemented at major airports worldwide. The initiative
required the joint efforts of the airport authorities, customs, cargo agents, shipping agents and
airlines.
This new service is part of a series of initiatives developed by LAN CARGO that are aimed at
providing clients with a more efficient service every day. This has meant the simplification
of some processes and the automatic delivery of shipment status information through different
channels, including LANCARGO.com, messages to mobile phones, and emails.
"We keep investing in efficiency and technology to provide our clients with a world-class,
top-of-the-line product," added Ureta.
Press contact
Lorena Monsalves
Phone 56-2 5653975
Fax: 56-2 5658810
Email:Lorena.monsalves@lan.com
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